Privacy Policy

This Privacy Policy explains how BiharHelpLine ("we", "us") collects, uses, and protects information when you use our business directory.

1. Information We Collect

• Account information: name, email address, phone number, and password when you register as a customer or business agent.
• Listing information: business name, category, address, photos, and contact details submitted when creating or claiming a listing.
• Contact form submissions: any details you share when contacting us or a listed business.
• Usage data: pages viewed, searches performed, and general interaction with the site, used to improve the directory.
• Cookies: used to keep you signed in and remember basic preferences.

2. How We Use Your Information

• To create and manage your account and listings.
• To connect customers with businesses (e.g. reviews, messages, appointment requests).
• To process listing package payments.
• To send service-related updates, and marketing emails you can opt out of at any time.
• To maintain the security and reliability of the platform.

3. Sharing Your Information

We do not sell your personal information. We may share information with payment processors to complete transactions, or when required by law.

4. Data Security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

5. Contact Us

Questions about this policy can be sent to [email protected].