Refund Policy

This policy covers paid listing packages and subscriptions purchased on BiharHelpLine.

1. Eligibility

If you are not satisfied with a paid listing package, you may request a refund within 7 days of purchase, provided the featured/premium benefits of the package have not already been substantially used (e.g. featured placement already delivered for an extended period).

2. Non-Refundable Cases

• Packages where the subscription period has already expired.
• Listings removed for violating our Terms & Conditions.
• Add-on services that have already been fully delivered.

3. How to Request a Refund

Email [email protected] with your account details and order reference. We aim to respond within 3–5 business days.

4. Processing

Approved refunds are issued to the original payment method and may take 7–10 business days to reflect, depending on your bank or payment provider.